Front Office Manager
Вакансия № 3456908 от компании "Radisson Blu Olympiyskiy Hotel, Moscow" в населенном пункте (городе) Москва, Россия на Электронном Центре Занятости Населения (ЦЗН) Москвы.
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Тип занятости на вакантном месте работы в организации/ИП: полный рабочий день.
Обязательное требование работодателя к опыту работы искомого сотрудника: от 3 лет.
Вакансия № 3456908 добавлена в базу данных: Понедельник, 15 сентября 2025 года.
Дата обновления этого объявления с предложением работы: Четверг, 25 сентября 2025 года.
| Рейтинг объявления: 18,12 из 100 баллов |
Вакантное место работы в компании находится по адресу: Москва, Самарская улица, 1.
Работодатель в городе (регионе) Москва предложит заработную плату по результатам собеседования с соискателем работы..
The
Front Office Manager will be responsible for the strategic initiatives of the
Front Office Department tied to business expansion, growth, and the necessary
cultural evolution to support both. The function should be supportive,
proactive, analytical and entrepreneurial; creating memorable moments for our
guests and fostering an empowered environment for the team whilst working closely
with all key business partners in order to achieve quality results. The job
incumbent acts as an ambassador for the brand, reflecting the company culture
and values. All work is carried out in accordance with company corporate
policies, procedures and service concepts according to local requirements and
regulations.
Duties and Responsibilities:
- Ensure
the smooth running of the front office department, where all aspects of the
guest journey and experience are delivered to the highest level, ensuring both
property and company standards are attained and adhered to.
- Working
proactively to maximize guest satisfaction and comfort, delivering a positive
and responsive approach to enquiries and problem resolution.- Lead a team in
all areas of people management, including recruitment, training and
development, performance management, appraisal and discipline.
- Develops
and implements strategies where key front office metrics are identified,
communicated and delivered where reports and tracking tools are effectively
maintained in line with defined initiatives & targets.
-
Effectively manages the life cycle of the team within the department, fostering
a culture of growth, development and performance whilst reflecting promoting
the company culture and values.
- Prepares
and is responsible for the departmental budget, ensuring that costs and
departmental inventory is controlled and that target productivity and
performance levels are attained.
- Build and
maintain effective working relationships with all key stakeholders and partners
both internal and external ensuring all communications/activities are
controlled and undertaken in a timely manner.
- Ensures
adherence to all legislation where due diligence requirements and best practice
activities are planned, delivered and documented for internal and external
audit, performing follow-up as required.
Skills
& Experience:
-
Experience in a front office position at least three years
- Ability
to adapt to changing service environments
- Good
leadership skills with a hands-on approach and lead-by-example work style
-
Commitment to exceptional guest service with a passion for the hospitality
industry
- Ability
to find creative solutions, offering advice and recommendations
- Personal
integrity, with the ability to work in an environment that demands excellence
- Strong
communication and listening skills
- Ability
to work collaboratively across functions and cultures
- Skilled
with Microsoft Office software
- An open,
positive and communicative personality
- Ability
to handle multiple challenging priorities and assignments
- Very good
command of written and spoken English
Terms
and Conditions:
- Hiring as
per Russian Legislation
-
Competitive salary
- Medical
Insuarance
- Employee
Meals
- Corporate RHG benefits
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