Customer Engagement Director
Вакансия № 21370540 в населенном пункте (городе) Москва, Россия от компании "Dostavista Global" на сайте Электронный Центр Занятости Населения (ЦЗН) Москвы.
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Обязательное требование к опыту работы искомого сотрудника: более 6 лет.
График работы: полный день.
Тип занятости: полная занятость.
Вакансия № 21370540 добавлена в базу данных: Четверг, 25 сентября 2025 года.
Дата обновления этого объявления: Пятница, 26 сентября 2025 года.
| Рейтинг вакансии: 7,49 из 100 баллов |
Работодатель предложит заработную плату по результатам собеседования с соискателем работы.
Dostavista - one of the fastest growing and most technologically advanced players in the global same-day intracity delivery market, operating in 10 countries: India, Brazil, Mexico, Turkey, Russia, Vietnam, Philippines, Indonesia, Malaysia, South Korea. We deliver unparalleled convenience to businesses and people, all the while creating millions of self-managed courier jobs. Our mission is to empower entrepreneurs and their brands with the same quality of logistics as available to giants. That's why our focus is on serving businesses by offering them state-of-the-art intra-city same-day delivery options. Our couriers, like modern taxi drivers, work via mobile apps on their own schedule. Over one million students, security guards, waiters, retirees, etc. use Dostavista to make a living or supplement their income. In 2020, our crowdsourced couriers delivered 20m packages.
What you will do
- Help create an enterprise marketing function and discipline as Borzo grows
- Own, document, evangelize, and educate around the customer journey; identify key post-sale inflection points and milestones, and create marketing strategies to support customer success at each one
- Strategize, create, and deliver B2B customer engagement campaigns across a suite of channels and tactics (ex. Web, Email/Marketing Automation, Paid Digital, Social, Events, ABM, Through-Sales, etc)
- Partner closely with Sales and Marketing to create customer-specific content, marketing programs, and mechanisms
- Align with key stakeholders across functions, time zones, and geographies, with a consistent focus on mutually beneficial outcomes
- Set targets, take a disciplined approach to regular measurement, and report on outcomes to relevant audiences, including Senior Leadership
- Make data-driven recommendations and drive cross-functional improvements to the customer journey
- Establish relationships with the sales organization, ensuring campaign enablement, creation of sales tools, and regular tracking of campaign engagement in top accounts
- See around corners and take a proactive, partnered approach to overcome barriers/roadblocks
- Manage a team of digital experts, motivating and guiding them to reach company objectives
What you already have
- 8+ years of experience developing and executing enterprise B2B customer lifecycle marketing initiatives
- Demonstrated experience working in, with, and across key marketing functions to build and connect the customer experience - AR, PR, Product and Solution Marketing, Content Marketing, Customer Marketing, Field Marketing, Digital Marketing, Executive Programs, Ops, etc.
- Proven analytics expertise, with the strategic and hands-on technical ability to curate data and extra insights around customer behavior using industry-standard analytics tools (ex. Tableau, Pipedrive, Intercom)
- Relationship-minded marketer, with a history of partnering with Sales and Customer Success to create, refine, and measure customer journeys and campaign success
- Journalistic writing skills, with the ability to communicate complex ideas in simple terms
What do we offer
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Ability to work remotely (both partially and completely)
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Equipment for work: laptop, additional monitor, headset, and so on
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Flexible schedule: we work at a convenient time, the main thing is to be in touch during the main working hours
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Horizontal structure without strict subordination and bureaucracy
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Official employment and salary
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The annual indexation of salaries and the feedback from the head
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Education: own library, paid courses, and conferences
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