Customer Order Specialist
Вакансия № 20801622 в населенном пункте (городе) Москва, Россия от компании "Signify" на сайте Электронный Центр Занятости Населения (ЦЗН) Москвы.
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Обязательное требование к опыту работы искомого сотрудника: 3–6 лет.
График работы: полный день.
Тип занятости: полная занятость.
Вакансия № 20801622 добавлена в базу данных: Среда, 17 сентября 2025 года.
Дата обновления этого объявления: Суббота, 27 сентября 2025 года.
| Рейтинг вакансии: 10,59 из 100 баллов |
Работодатель предложит заработную плату по результатам собеседования с соискателем работы.
We’re looking for a Customer Order Specialist (maternity leave cover) to join our Order Management team in Moscow, Russia.
Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.
As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!
Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.
As a Customer Order Specialist you’ll be responsible for order and complaint handling, communication with customers and several departments included sales, finance, transport, warehouse across countries.
You’ll be part of the Signify Order Management Team - and its responsibilities are connected with providing top-notch support to external and internal customers , so strong customer orientation, patience and feeling comfortable with changes and challenges must be in your DNA.
We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!
What you’ll do
- You’ll deliver superior service to various Customers from different market ends (Consumer, Trade and Professional/ Segment Projects) via close cooperation with various stakeholders within Company (Sales, Pricing, Marketing, Planning, Factories, Warehouse, Transportation)
- You’ll handle order quality via SAP based applications
- You’ll ensure smooth realization and completeness of standard/ project orders delivery; that customers are able to place their orders smoothly and easily with appropriate interfaces
- You’ll monitor customer service level and implement action plans to mitigate risks and eliminate issues
- You’ll initiate commercial invoicing confirming accuracy of the information on invoices in order to limit later queries (quantity, price, discounts)
- You’ll handle complaints (logistics/administrative)
Your qualifications
- Graduated from secondary school (minimum)
- Preferably ca. 3+ years of professional experience gained in international organization in the area of Customer Service / Order management
- Fluent level of Russian (as a must), at least advanced level of English
- Knowledge of SAP (ERP module) strongly preferred
- Strong customer-orientation, positive mindset
- Analytical and problem-solving skills
- Flexible team player and self-motivated; excellent communication skills
- Computer skills: MS Office advanced.
What you’ll get in return…
- Competitive salary depending on experience
- Extensive set of tools to drive your career, such as a personalized learning platform, free training and coaching
- Opportunity to buy Signify products with discount
We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.
See #SignifyLife through the eyes of our employees!
Who we are
Signify is the world leader in lighting. We provide professional customers and consumers with quality, energy-efficient LED lighting. And our lights, when connected, bring data to devices, apps and people – redefining what light can do and how you use it. Today, our innovations, such as LiFi – internet connectivity through light – and UV-C, solar and horticultural lighting, contribute to a safer, smarter, more sustainable world.
We’re operating in 74 countries with 32,000 people worldwide.
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