Operations Team Assistant
Вакансия № 20352110 в населенном пункте (городе) Москва, Россия от компании "Silverbird" на сайте Электронный Центр Занятости Населения (ЦЗН) Москвы.
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| Логотип (торговая марка, бренд, эмблема, внешний вид здания или внутренний интерьер офиса): |  |
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Обязательное требование к опыту работы искомого сотрудника: 3–6 лет.
График работы: гибкий график.
Тип занятости: полная занятость.
Вакансия № 20352110 добавлена в базу данных: Суббота, 30 августа 2025 года.
Дата обновления этого объявления: Суббота, 27 сентября 2025 года.
| Рейтинг вакансии: 4,85 из 100 баллов |
Работодатель предложит заработную плату по результатам собеседования с соискателем работы.
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Silverbird aims to provide payment functionality and banking services for international merchants - wholesale businesses engaged in cross border trade. We provide a modern alternative to global banks, through our platform, designed to offer global banking accounts, international payments, multi-currency banking operations and customer-centric compliance support, along with other value-adding services to support international trade.
Working in global trade finance since 2014, we have developed an experience-based, detailed and ambitious vision of modern banking for international trade. We were in the industry, developing and nourishing our business model of “a global payment bank for international merchants” when neobanking entered the landscape. With the benefit of the latest European regulation changes, we conceptualised Silverbird in 2017: a UK-based non-banking payment institution for our existing customers from many parts of the developing world.
Combining our access to global merchants with digital technology, Silverbird currently enjoys a wealth of support from European banks and non-banking partners in building its payment infrastructure. A part of the growing neobanks movement, Silverbird is on a mission to build a B2B digital bank in the largest and arguably the most profitable area of the global business: international trade.
Our business vision: Silverbird’s vision is simple: to make international merchants and the global banking system friends again. We plan to give international merchants the business centric payment interface capable of to supporting their chosen or their currently evolved trade structure. We plan to give our customers tailored access to the global banking system and the ability to choose from a menu of banking products around the globe in one single digital interface. We are going to develop a product and technology to make the global banking system merchant-friendly and able to co-evolve with the demands of modern international trade.
There are no certain divisions now, because we are a classical start-up. Working at the SilverBird now is challenging, demanding and highly rewarding (we mean not only the salaries, but an opportunity to get an option). In such a dynamic environment we pride ourselves on being central to the future success of the SilverBird.
We continuously strive to deliver a world class service and support to our key people, to do this we seek out those who are creative, ambitious, bold and passionate about achieving outstanding results.
We place great importance on having a ‘can-do’ positive attitude within our HR community and only hire people who can demonstrate their ability to maintain such an attitude in a demanding environment.
Size and Scope of the role
- The Team Assistant is a business support role, providing support to the team consisting of two part time managers and one full time coordinator
- The role typically provides a comprehensive administrative support including general operational support and effective co-ordination of activities.
Purpose of the role
- Support the team/department’s effectiveness by ensuring there is a highly effective level of administrative support to the team and its clients
- Be accountable for a broad range of activities from basic administrative tasks, to problem solving and query handling, through to actively contributing to projects within the team/division
- Be a focal point of contact for the team and liaise with employees , judging priorities and ensuring the delivery of a high level of service.
Key Accountabilities
List in order of importance, focus on outcomes - should link to purpose and objectives of team and outline the types of duties and responsibilities
- Effectively provide professional administration support to the Leaders/Managers/Department as necessary
- Establish, maintain and develop as appropriate efficient office and administration systems and processes, to ensure the smooth and effective running of the office at all times
- Responsible for managing diaries, organising internal/external meetings, organising events, booking travel, hotels and couriers
- Act as the focal point for the Leaders/Managers in the team, judge the priorities and proactively work with the many conflicting demands of the team
- Administer and minute key meetings, including the management of meetings rooms
- Collate and produce high standard documents for a variety of forums including team and management meetings, other meetings, reports and publications
- Run reports as required and assist with the administration and co-ordination of departmental reports
- Contribute to projects and activities as appropriate for the team e.g. project co-ordination, research, presentation and communication support and day-to-day operational activities
- Be a reference point on purchasing, administrative, training and financial matters
- Proactively identify where additional support can be given to the leaders/managers in the team
- Create and maintain any filing and database systems, carrying out regular reviews to ensure the accuracy and efficiency of these.
Key Relationships:
Experience:
- Relevant experience of providing administrative support to a team gained in a complex environment
- Establishing effective office systems and procedures
- Working in a pressurised environment with conflicting priorities and without supervision
- Dealing with confidential information in a diplomatic style
- Processing financial data or arranging payments is desirable
Experience of the processes involved in the preparation and administration of training courses and events is desirable.
Knowledge, Skills and Competencies:
External:
- External Clients
- Suppliers
- Facilities Management
Internal:
- BBC staff
- Divisional Managers and Leaders
- Divisional HR
- BBC Academy
- PA/Team Assistant Network
- IT
- Advanced level of English;
- First class organisational skills with excellent attention to detail and a high degree of accuracy;
- Administrative experience, ability to multi-task, working without supervision, ability to prioritise and balance conflicting demands, using own initiative to resolve problems and managing own workload
within agreed deadlines.
- Excellent customer service and interpersonal skills for effective communication with a wide range of contacts;
- Intermediate/advanced computer literacy with excellent practical knowledge and skills in using a
range of software applications and tools for remote work;
- Appreciation of the concerns, issues and range of reactions likely to be experienced by staff facing redundancy and seeking alternative employment. A flexible approach, patient attitude and a positive outlook.
- Understanding of the need to be cost effective within finite resources.
- Reliable and enthusiastic with proven ability to work in a team environment
- Can maintain personal effectiveness by managing own emotions in the face of pressure, set-backs or when dealing with provocative situations
ROLE Specific Accountabilities/Responsibilities
- Ensure that training and workshop events run efficiently and are adequately resourced
- – both in London and across other BBC regional sites.
- Ensure that there is a constant supply of up-to-date training material, workbooks, hand-outs and evaluation forms.
- Support the Coordinator and the Manager in ensuring that the service is widely
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