Operations Technician Lead
Вакансия № 18864098 в населенном пункте (городе) Москва, Россия от компании "TSYS-Rus" на сайте Электронный Центр Занятости Населения (ЦЗН) Москвы.
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| Логотип (торговая марка, бренд, эмблема, внешний вид здания или внутренний интерьер офиса): |  |
Организация работает в следующих сферах деятельности: Информационные технологии, системная интеграция, интернет; .
Репутация компании "TSYS-Rus" в отзывах работников:
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Обязательное требование к опыту работы искомого сотрудника: более 6 лет.
График работы: полный день.
Тип занятости: полная занятость.
Вакансия № 18864098 добавлена в базу данных: Пятница, 12 сентября 2025 года.
Дата обновления этого объявления: Четверг, 25 сентября 2025 года.
| Рейтинг вакансии: 10,25 из 100 баллов |
Адрес вакантного места работы: Москва, Академическая, Новочерёмушкинская улица, 10.
Работодатель предложит заработную плату по результатам собеседования с соискателем работы.
Every day, the people of TSYS® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are "People-Centred Payments", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honour and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere — and for yourself — TSYS may be the right place for you.
Overview / Purpose of the Role:
Provides monitoring and 1st Level Support for Business-Critical Services ensuring that Service Standards are maintained and quality service provided. Performs and supports operational processes across multiple environments ensuring all tasks are managed and conducted to the highest possible standards; this includes but is not limited to producing supporting documentation. Ensures that all activities are performed and supported in accordance with Corporate Governance and agreed processes and procedures.
Key Responsibilities:
- Conduct continuous service reviews, and generate ideas for improvements, and be responsible for implementation when appropriate.
- Respond to complex issues and see through resolution.
- Undertake complex batch processing across specified systems in accordance with defined processes. Including loading client originated files and direct client communication.
- Monitor and ensure timely delivery of complex client service level agreements & Non service level agreement transmissions from TSYS, following batch processing across all platforms for Production and Verification schedules using Connect Direct, Network Data Mover and other transmission tools.
- Provide technical assistance during client impacting complex issues.
Requirements:
- Educated to degree level in IT related subject
- Experience Minimum of 6+ years relevant work experience
- Previous work experience within the IT industry in operations
- Experience with credit card banking industry
- Good command of English
Job Specific Knowledge/Skills/Abilities:
- Batch/File transfer monitoring - Ability to monitor batch execution and file transfers to meet commitments with clients
- System monitoring - Ability to monitor and escalate system issues impacting services for customers utilizing monitoring technologies.
- Ability to multitask - Ability to monitor multiple applications and data transfer protocols to meet customer needs.
To successful candidate the company offers in return:
- Great career opportunities, communication and experience exchange in the international team
- Creative and friendly atmosphere
- Medical and travel insurance (for team members and their dependents)
- Accidental insurance (for team members)
- 100% sick leave compensation
- Working flexibility
Please note that for this role we will consider only applicants who are eligible to work in Russia without work permit.
TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.
TSYS also offers competitive salary and benefits packages dependent on relevant skills and level of experience.
All applications will be treated in the strictest confidence.
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